Is Your Lennox Warranty Enough Coverage?

A Lennox warranty comes with every new HVAC product. Home warranties lower repair costs after the manufacturer’s warranty expires. See what provider we suggest. | Photo Credit: Shutterstock © Breadmaker

Have you recently bought a Lennox HVAC system? Do you have an older Lennox product that you want to protect from expensive repair and replacement costs? When it comes to getting coverage, you want the best Lennox warranty protection.

Lennox International Inc. includes basic manufacturer warranties with new products, but it does not provide full lifetime coverage on products. That means you’re on the hook for repair costs as these products age. 

To save you the stress and to get coverage on your Lennox products, as well as your other home systems and appliances, we recommend a home warranty plan. We’ll explain Lennox Warranty coverage and what providers we think are the best home warranty companies. Then, you can compare quotes to find the right fit for your home.

In This Article:

Today’s Homeowner works with an independent reviews team to create evidence-based research that helps our readers make informed decisions. The reviews are always independent. For transparency, we may be compensated if you purchase through a link.


What is a Home Warranty?

Home warranties, unlike homeowner’s insurance, offer comprehensive coverage on major home systems and appliances, such as refrigerators, water heaters, dishwashers, air conditioning systems and electrical systems. Home warranty providers repair or replace covered items that breakdown or fail due to everyday wear and tear. 

Some plans cover systems or appliances, while others include both. Many of the best home warranty companies offer optional add-on coverage for less common items.


Lennox Warranty Overview

When you buy a new Lennox appliance or system, it comes with a warranty. Your coverage will vary depending on the product, but typically the manufacturer’s warranty will cover repairs or replacements that occur due to manufacturing defects. It does not cover breakdowns or failures that occur from everyday wear and tear.

One of the benefits to Lennox basic warranties is you don’t have to register your product to get coverage. 

  • Dave Lennox Signature®Collection Series products
    • 10 years on covered components and compressor
    • 20 years or Limited Lifetime on heat exchanger
  • Lennox Elite® Series products
    • Five years on covered components
    • 10 years on compressor
    • 20 years or Limited Lifetime on heat exchanger
  • Lennox Merit® Series products
    • Five years on covered components and compressor
    • 20 years on heat exchanger
  • Healthy Climate® Indoor Air Quality Systems
    • Two or five years on covered components
  • Lennox® Comfort Controls/Thermostats/Zoning Systems
    • Two or five years on covered components 
  • Lennox® Ductless Mini-Split Systems
    • Five years on covered components

Make sure you confirm the terms and conditions listed for your specific model, because not all models include all of the above.

You can find your Lennox warranty and view your coverage online. 


Lennox Extended Limited Warranty

Extended warranties require registration within 60 days of installation. The Lennox 10-year Extended Limited Warranty essentially extends your coverage an extra five years. However, not all parts are covered under the plan, and those parts depend on the product.

With a Lennox extended warranty plan, you can expect the following:

  • Customers get increased coverage on parts from five to 10 years on select Lennox Elite® Series and Lennox Merit® Series products, including gas furnaces, air conditioners, heat pumps, air handlers, coils, boilers, mini-splits and residential packaged units.
  • For heat exchangers, Lennox customers get a limited lifetime warranty for certain gas furnace models.
  • For mini-splits, Lennox customers get extended coverage on components, including five years on parts and seven years on compressors for up to a 12-year limited extended warranty. 

Lennox home warranty doesn’t cover any systems that have been modified, improperly installed or damaged from broken water pipes or environmental factors.

Getting extra coverage is beneficial, but the Lennox warranty extended coverage does not include labor costs, and those can be extremely high — several thousands of dollars.

Lennox Extended Warranty Pros and Cons






ProsCons
Peace of mind knowing you have coverage for your heating and cooling unitMust conduct proper maintenance based on Lennox instructions or the warranty will be voided
Replacement with the same Lennox product May be asked to provide written documentation of annual and other periodic preventive maintenance
 Must register the product to be covered 
 Must register your extended home warranty within 60 days of installation (except in California and Quebec)

Comfort Shield Labor Warranty

If you want your Lennox warranty to last even longer, you can purchase a Comfort Shield Labor Warranty for three, five years, or 10 years on eligible products. However, not all components and parts are included, and in order to maintain coverage, you must perform routine maintenance. 

Request the terms and conditions of the contract before you purchase one of these plans, so you know exactly what is covered and what is not.


Lennox Warranty Reviews

Lennox Industries Inc. has been in business for more than 125 years. It is accredited by the Better Business Bureau, which gives the company an A+ rating. Its products are high quality and long-lasting, but its warranties have been mentioned in many complaints. Here are some complaints and some Lennox customer reviews on BBB:

“The coil was under warranty, but I spent $706.03 out of pocket on labor.”

“A month after our five-year product warranty ended, we had to replace the evaporator coil for about $1,700.”

Though Lennox warranty products are praised among customers, the manufacturer’s warranty and Extended Limited Warranty aren’t as beneficial as home warranty protection plans, which cover repairs, replacements and labor costs.

One of the downfalls to Lennox extended warranties is that they don’t offer as wide of coverage as home warranty plans. Home warranty plans from home warranty providers offer significantly more than what manufacturers offer. 

For a minimal monthly premium, you can protect a long list of appliances and systems. Based on our research, home warranties cost between $30 and $120 per month. The best home warranty companies offer renewable, transferrable plans that come with 24/7 customer support and comprehensive coverage. 

HVAC repair technician removing a blower motor from air handler
Photo Credit: Shutterstock © David Spates

Our Home Warranty Recommendation: American Home Shield 

With American Home Shield, you can get the coverage you need on your Lennox HVAC systems, in addition to dozens of other systems and appliances. This industry leader offers reliable customer service, discounts on brand appliances and the options to choose your service fee ($75, $100 or $125).The higher the fee, the lower your premium. 

Here is an overview of the American Home Shield Plans:

  • Systems Plan™: For $49.99 per month, you get coverage on 11 of your major systems, including the air conditioning, heating, plumbing, ductwork and water heater.
  • Appliances Plan™: For $49.99 per month, 10 major appliances are covered, including the refrigerator, range, oven, clothes washer and clothes dryer. 
  • Combo Plan™: For $59.99 per month, your home’s systems and appliances are covered under one plan.
  • Build Your Own Plan™: Starting at $54.99, you can select up to 10 systems and appliances and pay an extra $2 for each extra item. 
  • Optional Add-On Coverage: American Home Shield gives you the option of adding coverage for a well pump, septic pump and pool/spa components and parts. You can also add an electronic extended warranty or cover a guest unit of 750 square feet or less.

Here are some benefits of American Home Shield:

  • Nearly 50 years of experience: American Home Shield serves 1.7 million customers. 
  • Nationwide coverage: They cover all states except Alaska.
  • 24/7 customer service: You can’t predict when an appliance or system will break, but with a home warranty plan, you make a claim at any time. 
  • Build-your-own plan option: If you want to choose your coverage, you can. 
  • No home inspection required: As long as your systems and appliances are properly maintained, they will be covered.

A home warranty plan is a great option for homeowners. Your systems and appliances should outlast your manufacturer’s warranty and when that happens, you want to be protected. American Home Shield covers HVAC systems, as well as a number of other Lennox items. 

American Home Shield has been accredited and earned accreditation and a B rating on the BBB. Here’s what some customers posted on BBB: 

“AHS is well worth the money (and headache). I owned multiple rental properties and left things hands off when repairs were needed. And their website is also easiest to use to submit service repair.”

“Professional, prompt and sent the most professional technicians to fix the problem.”


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